Even if you want to change your job or you are looking for another way to earn a living, a CV is the most important document you can show your future employer. Even if you don’t have a lot of experience or you don’t have many years since you started working, in the CV you have to write absolutely every aspect of your professional career. The more honest and elaborate you are, the better your chances will be of getting the job.
In today’s article, we will talk about the most important skills that you must master and that must be found in your resume.
- Active Listening
Active listening is important and it is a skill that helps you show some very valuable character traits to the company you want to work for. To better understand what active listening is, we need to look at the main elements that define this skill. These 3 elements are attitude, attention and adjustment. They say a lot about you as an employee and allow the employer to determine if you fit the job he is willing to give you.
For starters, to see if you are a person who is capable of active listening, it is important to position yourself correctly in a conversation and to understand the message that is being communicated to you. What does this mean? That you must try to understand the message that is sent to you before trying to make yourself understood. For example, if you frequently play at Indian online casinos and receive a notification from the management team asking you to verify your identity. The first thing you should do is understand why you are being asked for that information and not question the request.
Active Listening is a process in which you should not judge absolutely any information that is transmitted to you, be very attentive to the speaker to guarantee that you are fully involved in the discussion and not always intervene in his speech to interrupt him.
Active listening is a quality that denotes the ability to listen to and understand those around you. Communication is something different that denotes the fact that you can have a cursive dialogue, but also that you can send a message using some methods and channels of communication. Most of the time, you will need this communication skill when you are involved in discussions about projects or deadlines.
Communication is a process by which information is transmitted from you correctly and consistently. For example, if you have this skill, you will be able to communicate information about your new ideas that can be applied to a company. You will be able to convey information about your feelings and how you feel. It is very important to be honest when communicating and it is even more important to know how to listen, speak grammatically correctly and empathize with all the answers you receive.
- Computer Skills
We are in a period of life and technological evolution in which absolutely all industries have become technological. Every process you start at work will be in one way centralized on a computer. A freelancer, in 2021, can only use a laptop to earn thousands of euros per month. If your goal is to hire a new company, you need to prove that you can use a computer. Moreover, you need to include this ability in your resume.
Computer skills do not mean that you have to be professional with absolutely any tool or program that can be run on a computer. Computer skills mean that you need to be able to handle it when your supervisor offers you the task of monitoring, managing, calculating, or even printing a document. Each of us should know how to use a computer.
- Customer Service
The more we delve into our article, the more important skills we encounter are. We have already reached customer service, which to some extent includes both the parts of active listening and communication, but also computer skills. The way a company treats its customers is very important both for the future of the company and for the employer. Your resume should reflect that you know what a customer means and how important it is to the company.
Moreover, your future employer needs the guarantee that you will never speak ill of a customer and that you will do everything possible to meet their needs. Customer service is a skill that indicates that you have more skills. You know how to communicate; you can empathize with the client and understand his problems, but also his needs. You have to be patient and can deal with any problem with technicality.
An employee who has a good command of Customer Service is attentive, knows how to resolve a conflict, can find creative solutions, sends a message very well, empathizes, is friendly, thinks very quickly and has answers to all requests, but he is also time-efficient.
- Interpersonal Skills
An employer will never have a single employee, and most of the time, you will be included in a team of several people. This is the time when you need to show interpersonal skills and show that you can integrate. A very good synonym for interpersonal skills is social skills. You must be able to communicate, be receptive, and send a message to other people both through verbal techniques and through non-verbal techniques.
Then, an employee who shows interpersonal skills will be able to manage their own emotions very well, work in a team, negotiate and be persuasive when needed.
Last but not least, leadership. The ability to be a leader and to manage a team of people or a project on your own. If you are a good leader, not only will you be promoted to a better-paid position, but you will also be able to enjoy certain benefits. Being a leader means being able to coordinate and create a balance between the employees in a team.
You need to be able to give tasks, make reports, take care of all the problems of a project yourself, be able to talk fluently with a client and understand what problems can occur in a team where there are several people.
A resume is built over the years and is the way you show your future employer that you are suitable for the company. It is your business card, and if you manage to convince him that you are suitable for the job, you will certainly be welcomed with open arms.